Using The Recipient Dashboard

Contents

Overview

The Recipient Dashboard allows you to:

  • listen to & download all the promos you've been sent
  • train & use Kato to receive personalised promo picks based on your taste profile
  • manage your subscriptions (i.e. choose who can send you promos)
  • manage your download options (e.g. setting preferred download format or linking a Dropbox account)
  • switch to the new 'beta' promo layout
  • change your email address or merge multiple emails

To visit your dashboard, head to https://promos.fatdrop.co.uk and follow the instructions on screen to login.

Managing your subscriptions

You can subscribe or unsubscribe from the various accounts whose mailing list you're on by heading to your subscriptions page.

If you're unsubscribed from an account, they will no longer be able to send you promos via email and you will not see any of their promos in your recipient dashboard.

There are two ways to set this up:

1) Link a social media profile (Facebook, Twitter or Google) to your account and then you can login to FATdrop just by clicking the respective icon on the login screen. You can set this up in the 'login options' page of your profile.

2) If you always use the same device to check your promos, you just need to login with the email method once and then you can click the menu in the top right and choose "Stay logged in" to remain logged in on that device. No need for email login links after that.

Frequently asked questions and troubleshooting

What is my Username and Password?

You do not need a Username or Password to receive promos. As soon as someone sends you a promo for the first time, an account will be automatically created for you and you can login by requesting a verification email sent to your email address. Simply head to your recipient dashboard and follow the instructions on screen to login.

First thing to do would be to check your spam folder or any other folders your email client might use (e.g. the "promotions" or "social" folders in Gmail, or the "other" folder in Outlook). You can also try searching your inbox for delivery@fatdrop.co.uk to reveal any emails sent by us. If you still can't find the verification email, feel free to contact us for help.

After clicking the verification link in my email I get taken back to the login page

Older verification links will expire as soon as a new one is requested, so the cause of this may be that you're clicking an older verification link instead of the newest one. To make sure, first wait several minutes to ensure all previously requested links have already arrived, then head to the login page and request a fresh link. Make sure to only request one link, then wait for it to arrive in your inbox. When it does, clicking it should take you into your dashboard. If you're still having issues, please contact us for more help.