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A label has sent me a FATdrop promo but I can't see it in my inbox. Why not?

First check your junk/spam folder, and remove the Campaign email if it's in there. You should then add the delivery address "delivery@fatdrop.co.uk" to your address book or safe list to avoid this problem reoccurring.

If there is nothing in your spam filter, it's possible the email is being blocked by your network. If this isn't the case, please contact us and we will check the status of the email.